Terms & Conditions
- Guest must have a confirmed reservation made through www.bluebayresorts.com
made at the lowest rate offered by www.bluebayresorts.com and have the
corresponding booking confirmation reference number.
- Competing rate must be able to be booked online in the other web site under the
same conditions as those in www.bluebayresorts.com, and specifically that the
booking must be able to be made online and in real time with immediate booking
confirmation. This rate must be able to be booked for the same hotel, for the same
room type and bed type, and for the same dates, number of guests and the same
currency. The guarantee does not apply neither to priceline.com, hotwire.com, nor
any of its subsidiaries nor similar websites. Neither does the guarantee apply to
online bookings made through any other websites in which the name of the hotel
being booked is not provided to the user as a matter of course in the booking
- Guarantee does not apply in cases where there are errors in the loading or
publication of the prices of BlueBay Hotels & Resorts in the other website.
- Guarantee applies to a competing rate with rate Iimitations (cancellation policies,
deposit requirement, etc.) that are substantially similar to the rate Iimitations of the
rate booked on www.bluebayresorts.com
- Guarantee does not apply to unpublished or conﬂdential rates, rates involving a
prepaid voucher program, hotel rooms sold as part of a travel package with other
services, corporate discount rates, group rates, meeting rates, etc.
- The guarantee applies to the final price to be paid for the full stay, including any
service charges, taxes, management fees, handling fees or other charges.
- The guarantee applies to the total price to be paid for the full stay, not to the price
of one or several of the days included in that stay.
- The guarantee will not be applied when prices differ by only a decimal amount due
to the effects of rounding (for example, when comparing a price of €120.4O with
€120.80 or 85.00 British pounds with 85.34 British pounds). The guarantee will
only be applicable when the price not including decimals is different (for example,
when comparing a price of €120.40 with €122.8O or 85.00 British pounds with
86.00 British pounds).
- Claims must be submitted within 24 hours after making the original reservation