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07
JUL 2022

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BlueBay Grand Esmeralda

BlueBay Grand Esmeralda*****
Playa del Carmen - Quintana Roo - Hotels in Mexico

Description

BlueBay Grand Esmeralda

Tranquility, calm and a new world

The crystalline and turquoise waters of the Caribbean Sea bathe the coast of Playa del Carmen, a wonderful and natural place where this fantastic hotel is located in Mexico.

This is where you'll get to know the real Mexican culture.

Mexico is a different country and on the BlueBay Grand Esmeralda you will be able to see it, in its restaurants, its leisure services, its employees and, of course, the views that surround it.

An award-winning hotel that continues to grow

The BlueBay Grand Esmeralda has received numerous awards from renowned hotel entities, and that is why we continue to work to grow in services, facilities and comforts.

The Grand Emerald is for you to never stop dreaming

The Gran Esmeralda Restaurant in Riviera Maya has the best chefs and a great variety of local foods to make your gastronomic experience in Mexico complete.

Rooms

Experience BlueBay Grand Esmeralda by BlueBay Hotels & Resorts

A fully equippedbright room for you to enjoy an unforgettable holiday in a unique setting.

Features

  • Maximum occupancy: 4 persons.
  • Dimension: 36m².
  • Bed: 1 King or 2 double beds.
  • Bathroom: 1 full bathroom.

Facilities

  • WiFi.
  • Welcome attentions.
  • minibar.
  • TV.
  • phone.
  • Radio/ Alarm Clock.
  • Air conditioning and/or ceiling fan.
  • Pillow Menu.
  • Safe deposit box.
  • Ironing board and iron.
  • amenities.
  • Hair dryer.

Deluxe Garden View

BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

We offer you the maximum comfort in a room with sea views designed for rest.

Features

  • Maximum occupancy: 4 persons.
  • Dimension: 36m².
  • Bed: 1 king or 2 doubles.
  • Bathroom: 1 bathroom.

Facilities

  • WiFi.
  • Welcome attentions.
  • minibar.
  • TV.
  • phone.
  • Radio/ Alarm Clock.
  • Air conditioning and/or ceiling fan.
  • Pillow Menu.
  • Safe deposit box.
  • Ironing board and iron.
  • amenities.
  • Hair dryer.

Deluxe Partial Ocean View

BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

The impressive ocean viewsits multitude of comforts are the main characteristics of an ideal room to spend a magnificent holiday.

Features

  • Maximum occupancy: 4 persons.
  • Dimension: 36m².
  • Bed: 1 king or 2 doubles.
  • Bathroom: 1 full bath.

Facilities

  • WiFi.
  • Welcome attentions.
  • minibar.
  • TV.
  • phone.
  • Radio/ Alarm Clock.
  • Air conditioning and/or ceiling fan.
  • Pillow Menu.
  • Safe deposit box.
  • Ironing board and iron.
  • amenities.
  • Hair dryer.

Deluxe Ocean View

BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

A room you won't want to leave because of its incredible featuresextras, such as the jacuzzi or its independent lounge to rest.

Features

  • Maximum occupancy: 4 persons.
  • Dimension: 36m².
  • Bed: 1 king or 2 doubles.
  • Bathroom: 1 full bathroom.

Facilities

  • WiFi.
  • Welcome attentions.
  • Minibar.
  • TV.
  • Telephone.
  • Radio/ Alarm Clock.
  • Air conditioning *and/or Ceiling fan.
  • Aroma selection (aromatherapy).
  • Safe deposit box.
  • Ironing board and iron.
  • Amenities.
  • Hair dryer.

Vista Jardin Jacuzzi Suite

BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

Ideal for families, the Swim Up Suite is a room with 2 rooms2 bathrooms spread over a very large space.

Features

  • Maximum occupancy: 4 persons.
  • Dimension: 72m².
  • Bed: 1 king or 2 doubles and 1 sofa bed.
  • Bathroom: 2 full baths.

Facilities

  • WiFi.
  • Welcome attentions.
  • Minibar.
  • 2 TV.
  • Telephone.
  • Radio/ Alarm Clock.
  • Air conditioning *and/or Ceiling fan.
  • Pillow Menu.
  • Safe deposit box.
  • Ironing board and iron.
  • Amenities.
  • Hair dryer.

Suite Swim Up Vista Garden

BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

Services

+ info
  • Reception 24h.
  • Concierge.
  • Room service.
  • Babysitting service.
  • Medical Service.
  • Parking.
  • Massage treatment.
  • Beauty treatments.
  • Hairdressing.
  • Towel service on the beach.
  • Laundry.
  • Currency exchange.

Facilities

BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

Restaurants

To enjoy the culinary delights during your stay, BlueBay Grand Esmeralda offers five restaurants and six bars with a wide variety of options to enjoy a dream vacation in Riviera Maya..

Experiences

Experience BlueBay Grand Esmeralda by BlueBay Hotels & Resorts

Play golf in a unique setting


Relax in the wonderful Golf Course "El Camaleón Mayacoba", located in an exceptional setting and very near the BlueBay Grand Esmeralda hotel.
Experience BlueBay Grand Esmeralda by BlueBay Hotels & Resorts

Dive into natural deep pools


Blue Bay helps you discover the underwater landscapes of the natural deep pools you will find near the Grand Esmeralda hotel.
BlueBay Grand Esmeralda by Bluebay Hotels & Resorts

Go for a ride in a natural setting


The BlueBay Grand Esmeralda hotel is surrounded by a rich natural setting which is perfect to explore on horseback.
Experience BlueBay Grand Esmeralda by BlueBay Hotels & Resorts

Adrenaline at its purest


Have a great time jet skiing in the Riviera Maya and live an exciting experience during your holidays at the BlueBay Grand Esmeralda hotel.

Note: The experiences are not included in the reservation.

Policy

  • The hotel counts guests of up to 35 months as babies
  • The hotel regards that guests aged 3 to 12 are children
  • The hotel deems that guests aged over 13 are adults
  • No pets allowed
  • Rooms are cleaned daily
  • Towels are changed daily
  • Bed linen is changed daily
  • Room check-in: 15:00h
  • Room check-out: 12:00h
  • Accepted currencies: Euro, U.S. Dollar, Canadian Dollar, Peso

Payment methods:

  • American Express(AX)
  • Banamex(BX)
  • Bancomer(BR)
  • Mastercard(CA/MC/IK)
  • Visa(VI)
  • Cash

Sustainability Policy

Contact

  • Carretera Federal Chetumal -Puerto Juárez- KM 300
  • 77710 Playa del Carmen
  • Quintana Roo,
  • Telephone: (+52) 984 877 4500
  • Fax: (+52) 984 877 4512
  • Email: reservas1.bbge@bluebayresorts.com

Location map:

Reviews

47 / 10

Based on 34 Reviews

Location85%
Rooms90.6%
Reception93.3%
Service96.2%
Cleanliness96.8%
Gastronomy96.7%
  • Assessment: 4.0/5
    Terrance Jackson (01/03/2022)
    A little bit out dated, really quite location food was good property was well maintained, and the staff is friend helpful and there to serve you on your stay.
    Source: Google

  • Assessment: 4.0/5
    Maryana (16/02/2022)
    Beautiful resort, a wide verity of delicious food. Even though our vacation was only 4 days, we had a great time. Resort was very clean, and staff was...
    Source: Expedia

  • Assessment: 5.0/5
    trevor maraj (14/02/2022)
    Almost everyone tries very hard. Members do pay a little extra but get treated Extra well\n\nSpecial thank you to Erin and Nancy concierge help you check in...
    Source: Google

  • Assessment: 4.0/5
    Anne Mills (10/02/2022)
    Rooms need up dating staff and food very good 👍
    Source: Google

  • Assessment: 5.0/5
    carla cook (08/02/2022)
    Enjoyed my week at BlueBay! Francisco at the buffet was the friendliest and most kind waiter. Made me smile every morning and we had the greatest...
    Source: Google

  • Assessment: 5.0/5
    Wali Haq (05/02/2022)
    A lovely resort, styed their with our grandkids in November 2022 for a week. Great food and pools, the only issues which could be improved are that there is...
    Source: Google

  • Assessment: 5.0/5
    Klaudia Osowiecka (05/02/2022)
    One of the best hotels I've been to. ❤️ Friendly people, delicious food, clean rooms. I wanna come back there! 🇲🇽
    Source: Google

  • Assessment: 5.0/5
    Savannah Lucas (04/02/2022)
    As someone who conducts a great amount of research before embarking on a trip, I found the reviews for this resort on both Google and TripAdvisor to be...
    Source: Google

  • Assessment: 5.0/5
    Krzysztof Wydrowski (01/02/2022)
    Had a great stay there in December 2021. I don’t know why the average rating is 4.1, should be above 4.5. Everything was really nice, food was good, staff...
    Source: Google

  • Assessment: 5.0/5
    rajat singh (28/01/2022)
    Amazing place. Everything is very well managed and staff is really friendly
    Source: Google

  • Assessment: 4.0/5
    Rosey Peterson (26/01/2022)
    It was very clean, and felt very comfortable with Covid protocols. The resort was only at 30% capacity when we were there, so it was very relaxing. We...
    Source: Google

  • Assessment: 9.0/10
    Adam, Hungary (25/01/2022)
    Positive: The food was really tasty and many options were offered such as Italian, French and Mexican. there are many animals around the hotel so it is good...
    Source: Booking

  • Assessment: 4.0/5
    Blues Tube (06/03/2020)
    It’s was great the food and people are extremely nice and helpful. But if you like a nice blue beach this place isn’t the right one for you. The have pipes...
    Source: Google

  • Assessment: 5.0/5
    Ryan Merrill (06/03/2020)
    We were at the resort on the 3 week of Feburary. Temperature rangers from 25-36 degree's. People here are wonderful. Service is great with little to no...
    Source: Google

  • Assessment: 5.0/5
    Michael Stoddart (05/03/2020)
    Loving it!!!
    Source: Google

  • Assessment: 5.0/5
    tara lynne mcjannet (05/03/2020)
    First stay at Bluebay and everything has been amazing. The animators are very socialable and fun and have great activities and shows. The animators are...
    Source: Google

  • Assessment: 5.0/5
    Gary Ashworth (01/03/2020)
    Do not go of these reviews just come back from here and have not got 1 bad thing to say about this hotel went of the reviews before went and was dreading it....
    Source: Google

  • Assessment: 5.0/5
    Jaylene Craig (01/03/2020)
    If you stay at this resort you have to have drinks at the swing bar. By far the best bartenders jose, joel,samuel. Aleahandra and the best waitress at the...
    Source: Google

  • Assessment: 5.0/5
    Taylor Menard (27/02/2020)
    BlueBay Grand Esmeralda is extremely fun! They have tons of activities from shows to games, crafts and more. The resort is very clean, the pools are huge and...
    Source: Google

  • Assessment: 4.0/5
    Sarah H (27/02/2020)
    I stayed recently with a friend and had a great time. The resort is beautiful and full of animals and lizards. The beach is fine, though it's nicer a short...
    Source: Google

  • Assessment: 4.0/5
    Chicky (27/02/2020)
    The hotel staff and service was amazing. The food was spectacular and they had a lot of variety. I really enjoyed the beach and the pool area. Their drinks...
    Source: Google

  • Assessment: 4.0/5
    mindy mallon (27/02/2020)
    Beautiful and lots of fun
    Source: Google

  • Assessment: 4.0/5
    Brantime (26/02/2020)
    Get a Spanish handbook and go at it 😁
    Source: Google

  • Assessment: 5.0/5
    Nodramamomma, United States (26/02/2020)
    Loved this resort with one exception ....shade is hard to find by the pools and beach.
    Source: Cheapcaribbean

  • Assessment: 5.0/5
    iAM1, United States (26/02/2020)
    first time at a all inclusive - experience was great -- only downfalls 1) we were snared by a presentation Group -- not happy 2) there was no beach -- the...
    Source: Cheapcaribbean

  • Assessment: 5.0/5
    Jmart57, United States (24/02/2020)
    3rd time vacation here. Still a great resort! Dining options are still really great! Would recommend to anyone looking for some R&R
    Source: Cheapcaribbean

  • Assessment: 4.0/5
    expedia user (23/02/2020)
    The strength point of the BB Grand Esmeralda is the personnel, friendly, ready to assist you and accommodate your needs always. The services offered is a lot...
    Source: Expedia

  • Assessment: 5.0/5
    Hannah Moreira (20/02/2020)
    I had a great time on the resort. Its beautiful and the activities are really fun. Thé staff are friendly and fun.
    Source: Google

  • Assessment: 5.0/5
    evie Klompstra (20/02/2020)
    By far the best food i have ever had at a resort. Italian seafood mexican. Outstanding. Staff were wonderful kind helpfull Least favourite part was the...
    Source: Google

  • Assessment: 5.0/5
    tiffany needle (20/02/2020)
    Activités série sont fun, especially thé ondes where we won tequila
    Source: Google

  • Assessment: 5.0/5
    Kéven Tremblay (19/02/2020)
    Very nice, clean and beautiful resort !
    Source: Google

  • Assessment: 5.0/5
    Lars Peereboom (19/02/2020)
    What's not to like? Good food, clean rooms and nice service.
    Source: Google

  • Assessment: 5.0/5
    Philip, Canada (14/02/2020)
    I stayed at a place in Puerto Vallarta last year which very poor for food and room. When I arrived at Blue Bay, saw my room and ate supper the first night, I...
    Source: Monarc

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