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BlueBay Grand Esmeralda^*****
Playa del Carmen - Quintana Roo - Hotels in Mexico

Description

Tranquility, calm and a new world

The crystalline and turquoise waters of the Caribbean Sea bathe the coast of Playa del Carmen, a wonderful and natural place where this fantastic hotel is located in Mexico.

This is where you'll get to know the real Mexican culture.

Mexico is a different country and on the BlueBay Grand Esmeralda you will be able to see it, in its restaurants, its leisure services, its employees and, of course, the views that surround it.

An award-winning hotel that continues to grow

The BlueBay Grand Esmeralda has received numerous awards from renowned hotel entities, and that is why we continue to work to grow in services, facilities and comforts.

The Grand Emerald is for you to never stop dreaming

The Gran Esmeralda Restaurant in Riviera Maya has the best chefs and a great variety of local foods to make your gastronomic experience in Mexico complete.

Rooms

A fully equipped and bright room for you to enjoy an unforgettable holiday in a unique setting.

Features

Maximum occupancy: 4 persons.
Dimension: 36m².
Bed: 1 King or 2 double beds.
Bathroom: 1 full bathroom.

Facilities

Aire acondicionado.
Cortinas opacas.
Televisión Cable de pantalla plana.
Ventilador de techo.
Cuidado infantil en habitación (con cargo).
Control climático.
Radio/Reloj despertador.
Cafetera.
Cunas (previa petición).
Escritorio.
Teléfono de línea directa.
Llaves electromagnéticas.
Toallas y ropa de cama extra.
Secador de pelo.
Ducha de mano.
Limpieza doméstica.
Ropa de cama hipoalergénica.
Caja fuerte digital (con cargo).
Servicio de habitaciones las 24h.
Acceso a Internet TV y Wi-Fi (con cargo).
Tabla de planchar y plancha.
Espejo de aumento.
Minibar (agua embotellada, 4 cervezas y 8 refrescos).
Películas de pago.
Baño privado.
Control remoto de iluminado.
Camas plegables.
Kit de costura.
Combinación de bañera y ducha.
Correo de voz.
Servicio de llamadas despertador.
Obsequios de bienvenida (champú, acondicionador, crema corporal, gorro de ducha, abrillantador de zapatos, jabón).
Acceso para silla de ruedas.

Deluxe Garden View

We offer you the maximum comfort in a room with sea views designed for rest.

Features

Maximum occupancy: 4 persons.
Dimension: 36m².
Bed: 1 king or 2 doubles.
Bathroom: 1 bathroom.

Facilities

Aire acondicionado.
Cortinas opacas.
Batas de baño.
Televisión Cable de pantalla plana.
Ventilador de techo.
Cuidado infantil en habitación (con cargo).
Control climático.
Radio/Reloj despertador.
Cafetera.
Cunas (previa petición).
Escritorio.
Teléfono de línea directa.
Llaves electromagnéticas.
Toallas y ropa de cama extra.
Secador de pelo.
Ducha de mano.
Limpieza doméstica.
Ropa de cama hipoalergénica.
Caja fuerte digital (con cargo).
Acceso a Internet TV y Wi-Fi (con recargo).
Tabla de planchar y plancha.
Espejo de aumento.
Minibar (agua embotellada, 4 cervezas y 8 refrescos.
Películas de pago.
Ropa de cama Premium.
Baño privado.
Control remoto de iluminado.
Cama plegable.
Kit de costura.
Combinación de bañera y ducha.
Espacio para fumadores.
Sofá cama.
Correo de Voz.
Servicio de llamadas despertador.
Obsequios de bienvenida ( champú, acondicionador, crema corporal, gorro de ducha, abrillantador de zapatos, jabón).
Acceso para silla de ruedas.

Deluxe Partial Ocean View

The impressive ocean views and its multitude of comforts are the main characteristics of an ideal room to spend a magnificent holiday.

Features

Maximum occupancy: 4 persons.
Dimension: 36m².
Bed: 1 king or 2 doubles.
Bathroom: 1 full bath.

Facilities

Aire acondicionado.
Cortinas opacas.
Batas de baño.
Televisión Cable de pantalla plana.
Ventilador de techo.
Cuidado infantil en habitación (con cargo).
Control climático.
Radio/Reloj despertador.
Cafetera.
Artículos de tocador de diseño.
Cunas (previa petición).
Escritorio.
Teléfono de línea directa.
Llaves electromagnéticas.
Toallas y ropa de cama extra.
Secador de pelo.
Ducha de mano.
Limpieza doméstica.
Ropa de cama hipoalergénica.
Caja fuerte digital (con cargo).
Acceso a Internet TV y Wi-Fi (con recargo).
Tabla de planchar y plancha.
Espejo de aumento.
Minibar (agua embotellada, 4 cervezas y 8 refrescos).
Películas de pago.
Baño privado.
Control remoto de iluminado.
Cama plegable.
Kit de costura.
Ducha y bañera separados.
Sala de estar separada.
Kit de costura.
Espacio para fumadores.
Sofá cama.
Plancha para pantalones.
Correo de voz.
Turndown service.
Correo de Voz.
Servicio de llamadas despertador.
Obsequios de bienvenida (champú, crema corporal, acondicionador, gorro de ducha, abrillantador de zapatos, jabón, kit de afeitar, kit de maquillaje).
Acceso para silla de ruedas.

Deluxe Ocean View

A room you won't want to leave because of its incredible features and extras, such as the jacuzzi or its independent lounge to rest.

Features

Maximum occupancy: 4 persons.
Dimension: 36m².
Bed: 1 king or 2 doubles.
Bathroom: 1 full bathroom.

Facilities

Aire acondicionado.
Cortinas opacas.
Batas de baño.
Televisión Cable de pantalla plana.
Ventilador de techo.
Cuidado infantil en habitación (con cargo).
Control climático.
Radio/Reloj despertador.
Cafetera.
Artículos de tocador de diseño.
Escritorio.
Teléfono de línea directa.
Llaves electromagnéticas.
Toallas y ropa de cama extra.
Secador de pelo.
Ducha de mano.
Limpieza doméstica.
Ropa de cama hipoalergénica.
Caja fuerte digital (con cargo).
Acceso a Internet TV y Wi-Fi (con recargo).
Tabla de planchar y plancha.
Espejo de aumento.
Minibar (agua embotellada, 4 cervezas y 8 refrescos).
Películas de pago.
Baño privado.
Cama plegable.
Kit de costura.
Ducha y bañera separados.
Sala de estar separada.
Kit de costura.
Espacio para fumadores.
Sofá cama.
Plancha para pantalones.
Correo de voz.
Turndown service.
Correo de Voz.
Servicio de llamadas despertador.
Obsequios de bienvenida (champú, crema corporal, acondicionador, gorro de ducha, abrillantador de zapatos, jabón, kit de afeitar, kit de maquillaje).
Acceso para silla de ruedas.

Vista Jardin Jacuzzi Suite

Ideal for families, the Swim Up Suite is a room with 2 rooms and 2 bathrooms spread over a very large space.

Features

Maximum occupancy: 4 persons.
Dimension: 72m².
Bed: 1 king or 2 doubles and 1 sofa bed.
Bathroom: 2 full baths.

Facilities

Aire acondicionado.
Televisión Cable de pantalla plana.
Ventilador de techo.
Cuidado infantil en habitación (con cargo).
Control climático.
Radio/Reloj despertador.
Cafetera.
Artículos de tocador de diseño.
Cunas (previa petición).
Escritorio.
Teléfono de línea directa.
Llaves electromagnéticas.
Toallas y ropa de cama extra.
Secador de pelo.
Ducha de mano.
Limpieza doméstica.
Ropa de cama hipoalergénica.
Caja fuerte digital (con cargo).
Acceso a Internet TV y Wi-Fi (con recargo).
Tabla de planchar y plancha.
Espejo de aumento.
Minibar (agua embotellada, 4 cervezas y 8 refrescos).
Películas de pago.
Baño privado.
Control remoto de iluminado.
Cama plegable.
Kit de costura.
Sólo ducha.
Sofá cama.
Plancha para pantalones.
Correo de voz.
Correo de Voz.
Servicio de llamadas despertador.
Obsequios de bienvenida (champú, crema corporal, acondicionador, gorro de ducha, abrillantador de zapatos, jabón, kit de afeitar, kit de maquillaje).
Acceso para silla de ruedas.

Suite Swim Up Vista Garden

Services

+ info

Reception 24h.
Concierge.
Room service.
Babysitting service .
Medical Service.
Parking .
Free shuttle bus several times a day to the center and beach.
Massage treatment.
Beauty treatments .
Hairdressing.
Towel service on the beach.
Laundry.
Currency exchange.

Facilities

Restaurants

To enjoy the gastronomy during your stay, BlueBay Grand Esmeralda offers a wide variety of restaurants to delight you with the most creative dishes, prepared with the best products. Don't forget to reserve dinner at "Don Isi", a Mexican Gourmet restaurant where you will find the most important specialties of each Mexican region. A true delight for the palate of the most demanding guests. Undoubtedly an exquisite choice, although we have variety and you can try 6 different restaurants within the Grand Esmeralda..

Experiences

Play golf in a unique setting

Relax in the wonderful Golf Course "El Camaleón Mayacoba", located in an exceptional setting and very near the BlueBay Grand Esmeralda hotel.

Dive into natural deep pools

Blue Bay helps you discover the underwater landscapes of the natural deep pools you will find near the Grand Esmeralda hotel.

Go for a ride in a natural setting

The BlueBay Grand Esmeralda hotel is surrounded by a rich natural setting which is perfect to explore on horseback.

Adrenaline at its purest

Have a great time jet skiing in the Riviera Maya and live an exciting experience during your holidays at the BlueBay Grand Esmeralda hotel.

Policy

The hotel counts guests of up to 35 months as babies
The hotel regards that guests aged 3 to 12 are children
The hotel classes guests aged between 13 and 15 as junior guests
The hotel deems that guests aged over 16 are adults
No pets allowed
Rooms are cleaned daily
Towels are changed daily
Bed linen is changed daily
Room check-in: 15:00h
Room check-out: 12:00h
Accepted currencies: Euro, U.S. Dollar, Canadian Dollar, Peso

Payment methods:

American Express(AX)
Banamex(BX)
Bancomer(BR)
Mastercard(CA/MC/IK)
Visa(VI)
Traveller Cheque
Cash

Contact

Carretera Chetumal -Puerto Juárez- KM 300
77710 Playa del Carmen
Quintana Roo,
Telephone: (+52) 984 877 4500
Fax: (+52) 984 877 4512
Email: reservas2.bbge@bluebayresorts.com

Location map:

Reviews

9.1 / 10

Based on 37 Reviews

Location82.3%

Rooms86.3%

Reception85.4%

Service88%

Cleanliness89.6%

Gastronomy92.5%

Assessment: 5.0/5
Krestina Baikova (09/03/2017)
We have a great 5 days in your hotel! Thank you
Source: Facebook
Assessment: 4.0/5
Solomone Savelio (05/03/2017)
It's beyond my expectation from what I read on the reviews. Staff, services, food, accommodation and the Resort are excellent. Beach - average, but has two main...
Source: Google
Assessment: 4.0/5
Kevin Fleming (05/03/2017)
The staff is extremely friendly,the food is awesome, and the beach can have too many big rocks from time to time. Rooms service is included in the viper rooms. ...
Source: Google
Assessment: 4.0/5
Amanda, Germany (05/03/2017)
Overall great experience the resort could use a bit of a face lift in areas. Over all there were lots of food options and the staff was great!
Source: Expedia
Assessment: 5.0/5
simply solo travel (26/02/2017)
Friendly staff, very good food, great location
Source: Google
Assessment: 5.0/5
Ashley Mayder (26/02/2017)
Only one day in and so much to do! Everyone is super friendly and helpful. Love all the caoti I saw
Source: Google
Assessment: 5.0/5
Leslee Holland (26/02/2017)
The best holiday in ages!
Source: Google
Assessment: 4.0/5
raghu (25/02/2017)
Great pool; good food; great service; beach was not good(very small and lot of sea weed) ;alcohol was watered down
Source: Orbitz
Assessment: 5.0/5
AJ, Canada (24/02/2017)
We found that the room cleaning schedule left something to be desired. Somedays rooms only cleaned around 3:30 in the afternoon. \nWhen we checked on our airport...
Source: Travelocity
Assessment: 9.2/10
Catherine, United States (23/02/2017)
Positive: The food was pretty good - I would definitely recommend visiting the Mexican restaurant for dinner! All the bars are well stocked and the bartenders a...
Source: Booking
Assessment: 4.0/5
Alex Sackiw, Canada (22/02/2017)
It's important to know even though Tips are included, catering staff are only paid about 75 pesos/day. They need your extra appreciation to survive. All hotel s...
Source: Monarc
Assessment: 5.0/5
Kathryn Evans (19/02/2017)
This is a top-notch resort! Antonio Cholion and Juan Ronolo Hernandez Altunar really pampered us when we had breakfast. Also they both helped us with our Spanis...
Source: Google
Assessment: 4.0/5
John Doan (19/02/2017)
Great pool area
Source: Google
Assessment: 5.0/5
Audrey and Greg, United States (18/02/2017)
When we first got there our sons friend had booked the wrong dates so our son said he would stay with us till he got there the Guy was rude and said that would ...
Source: Expedia
Assessment: 4.0/5
CK, United States (18/02/2017)
Stayed 7 days and found the experience overall a wonderful time. A large resort and while they have golf carts some walking is needed. However, the paths are we...
Source: Expedia
Assessment: 5.0/5
Dawn, United States (18/02/2017)
Our vacation was absolutely wonderful. Paradise on earth. The hotel was tremendous and everyone was so accomadating and friendly.
Source: Bookit
Assessment: 5.0/5
Klinton, United States (18/02/2017)
Awesome place to stay
Source: Bookit
Assessment: 5.0/5
Pauline (16/02/2017)
Last year I have chosen this hotel and I found perfect for me that is why I have returned this year.\nPros: All is clean outside, in the room, restaurant, pool ....
Source: Expedia
Assessment: 5.0/5
Joanne, Canada (15/02/2017)
HOTEL & ROOMS VERY CLEAN. ALL STAFF VERY HELPFUL AND COURTEOUS. FOOD WAS AMAAAAZING!!! CLOSE TO EXCURSIONS WE WANTED TO SEE. ONLY DRAWBACK WAS THAT THE BEACH WA...
Source: Monarc
Assessment: 9.6/10
Millie, Canada (13/02/2017)
Positive: everything was fantastic!!. Negative: Had to leave!!
Source: Booking
Assessment: 5.0/5
Carmen LaRosa (12/02/2017)
Good for vacation.
Source: Google
Assessment: 4.0/5
William Eede (12/02/2017)
Nice Beach and Pool. Good Food and Booze. Room was clean and staff was friendly. Would definitely go back
Source: Google
Assessment: 4.0/5
expedia user (10/02/2017)
We stay here every year. Great location great food can't beat it for the price.
Source: Expedia
Assessment: 4.0/5
Doug, United States (06/02/2017)
This was our very first trip to Mexico and this resort was almost excellent. Our trip was the end of Jan into the first week of February. Please note, if you ar...
Source: Bookit
Assessment: 4.0/5
Jessica Stonesifer (05/02/2017)
FANTASTIC!!!! Literally picked this resort for our honeymoon using \"eenie meenie miney moe\" because we couldn't choose between a few others. We are so so glad w...
Source: Google
Assessment: 5.0/5
Jim Gordon (05/02/2017)
Awesome food and people
Source: Google
Assessment: 4.0/5
Yvonne Vermette Mccleery, Canada (30/01/2017)
Beyond Expectations. The strong points: It was fabulous with great food whenever we wanted it. The weak points: The beach had lots of seaweed.
Source: Monarc
Assessment: 5.0/5
Lynden Mazuren (29/01/2017)
Beautiful place to get away from a Canadian cold winter.
Source: Google
Assessment: 5.0/5
manuel, United States (29/01/2017)
I had a wonderful time staff was great and entertainment even better
Source: Expedia
Assessment: 4.0/5
L Berlin, Canada (26/01/2017)
Good service from restaurant, bar and pool staff as well as housekeeping. Lots of liquor provided on site if that is what you like. Poor service and attitude fr...
Source: Monarc
Assessment: 4.0/5
Bill Lang (22/01/2017)
Huge property. Very nice. Not handicapped. Way too much great food.
Source: Google
Assessment: 5.0/5
Will Kilsby (22/01/2017)
The food and staff was 5 star.
Source: Google
Assessment: 4.0/5
Bill W. (22/01/2017)
Fantastic staff and great food... Steakhouse is a must a la carte to try
Source: Google
Assessment: 9.6/10
Randy, Canada (18/01/2017)
Positive: Super friendly staff. Ultra clean. Very good food. Negative: Wifi was a bit spotty and although they advertise it as \"free\" , it's only for one device...
Source: Booking
Assessment: 5.0/5
pam, United States (14/01/2017)
Everything about our stay was 5 stars. The staff was super friendly and always helpful . All the fancy restaurants served very wonder dishes and I felt authenti...
Source: Expedia
Assessment: 4.0/5
expedia user (14/01/2017)
It was great, the room was outdated a bit but it was fine we barely stayed in the room anyways.
Source: Expedia