Expedia.com handed the award honoring Blue Diamond Luxury Boutique Hotel as one of the top properties worldwide recognized for Leadership in Guest Experience, Reviews and Ratings.
Blue Diamond Luxury Boutique Hotel received the award positioning us among the select group of the top 500 properties named Best of +VIP Access Hotels 2016. Chosen from a curated collection of more than 3,000 +VIP Access hotels around the world, winners must earn the highest guest satisfaction rankings and must be top market performers to be considered for the award.
In a cocktail celebrated at Café Bruleé in Blue Diamond Luxury Boutique Hotel, on behalf of Expedia.com, Juan Miguel Bautista, Associate Market Manager, and Christian Olivares Market Associate, both for the North Riviera Maya, Cozumel & Holbox; delivered the award to the property Director, Geert Debruyne, who was accompanied by the Americas Division Online Commerce Director, Alejandro Ramírez Chacón and the Rooms Divison Manager Gabriella Cangiano.
“Expedia is proud to work hand by hand with partners as passionate about guest satisfaction as ourselves, when a property exceeds guests’ expectations, we want to celebrate it and Blue Diamond Luxury Boutique Hotel exceeds guests’ expectations at every level,” said Juan Miguel Bautista, at the award ceremony.
This award is mainly based in guests’ reviews and aims to recognize the hotels that make the guest experience their top priority everyday.
“Our team at Blue Diamond Luxury Boutique Hotel is honored to be recognized as a Best of +VIP Access Hotel by Expedia in 2016,” said Geert Debruyne, Director of the hotel. “There is no greater seal of approval then being recognized by our guests. This award, received by the second consecutive year, is a testament to our continued commitment to exemplary customer service.”
Travelers who are members of the Expedia+ rewards loyalty program can enjoy a number of benefits when booking +VIP Access Hotels, including free meals or spa experiences (+Silver status), and the potential for free room upgrades and late checkout upon availability (+Gold status).